Calling Features

The rate at which individuals, families, and businesses rely on telephones to keep them apace with daily life and in touch with essential people is increasing. At the same time, the demand also increases for features from the local phone provider that can help in fine tuning phone service to meet individual needs. From screening calls to making certain that incoming calls get through, one or more of the features now being offered by InterBel Telephone Cooperative, is bound to do the job.

The direction to use our calling features is listed in our Annual Directory on page 24-37.  You can also get a PDF version of these pages here.

 

Voice Mail

Basic Voice Mail

  1. Incoming messages can be up to 1 minute in length.
  2. 10 messages can be stored at one time.
  3. Unplayed messages can be stored for up to 1 week.
  4. Saved messages can be stored for 1 week before they are automatically deleted.

Deluxe Voice Mail

  1. Incoming messages can be up to 3 minutes in length.
  2. 30 messages can be stored at one time.
  3. Unplayed messages can be stored for up to 4 weeks.
  4. Saved messages can be stored for 4 weeks before they are automatically deleted.
  5. Includes voice mail to e-mail and visual voice mail access online.
  6. *Live message screening.
Call Waiting

 Using Call Waiting

  1. While on a call, you will be alerted that you have an incoming call with two separate tones/tone patterns.

  2. Ask the party you are talking with to hold while you take the other call. Then, quickly press and release the switchhook. You are now connected to the second party and can switch back and forth between calls using the switchhook until you or one of the other parties hangs up.

    or

    To end the conversation with the first party press the switch hook for more than one second or hang up. (If you hang up, you will hear ringing to indicate you have another call.)
Call Forwarding

Activate Local Call Fowarding

  1. Lift the receiver and listen for a dial tone.
  2. Dial the call forwarding access code, *72.
  3. Dial the telephone number to which you want calls forwarded, wait for that person to answer.
  4. If the line is busy, or no one answers, hang up and repeat steps 1 and 2. Two quick tones mean call forwarding is working.
  5. Hang up the receiver. Calls will be auto­matically forwarded until you deactivate this service.

Deactivate Local Call Forwarding

  1. Lift the receiver and listen for dial tone.
  2. Dial the call forwarding access code, *73.
  3. Hang up the receiver.

Activate Remote Call Forward

  1. Dial 889-8800 to access the Remote Call Forwarding Center.
  2. Listen for instructions and enter your own 10-digit telephone number followed by the # key (you will hear dial tone).
  3. Enter your current PIN then # key (you will hear dial tone).
  4. Enter access code, *72.
  5. You will hear 3 beeps then dial tone.
  6. Enter number to forward to, then press #.
  7. You will hear 2 beeps and it calls number you forwarded to.
  8. If the call is not picked up, you must follow the steps one more time for verification.
  9. Hang up.

Deactivate Remote Call Forwarding

  1. Lift the receiver and listen for dial tone.
  2. Dial 889-8800 to access the Remote Call Forwarding Center.
  3. Listen for instructions and enter your own 10-digit telephone number followed by the # key (you will hear dial tone).
  4. Enter your current PIN then # key (you will hear dial tone).
  5. Enter access code, *73.
  6. You will hear 2 beeps then busy tone.
  7. Hang up the receiver.
Speed Calling

Setup Speed Calling

  1. Lift the receiver and listen for a dial tone.
  2. Dial the Speed Calling 8 access code, *74.
    Dial the Speed Calling 30 access code, *75.
  3. Listen for dial tone.
  4. Dial the 1 or 2 digit code you would like to program.
  5. Dial the telephone number (including area code if needed) or the access code that you want to program for that Speed Calling code.
  6. Press the # key. You will hear three beeps and dial tone which confirms that the num­ber has been entered.
  7. Repeat steps 2 through 6 for each num­ber you want to program on your Speed Calling list. Up to 30 codes can be pro­grammed.
  8. Hang up the receiver when you are fin­ished entering numbers into the Speed Calling list.

Speed Call Dialing

  1. Lift the receiver and listen for dial tone.
  2. Dial the 1 or 2 digit Speed Calling code for the telephone number access code you want to call.
  3. Press the # key.
  4. The telephone number/access code will be automatically dialed.
Three Way Calling

To Use Three-Way Calling


1. Lift the receiver and listen for a dial tone.
2. Dial the telephone number of the first person (Party A).
3. To add another person (Party B) to the call, quickly press and release the switch hook.
4. Listen for confirmation dial tone.
5. Dial the telephone number of Party B.
6. At any time after dialing is complete, quickly press and release the switch hook to connect yourself, Party A, and Party B. (If Party B is busy, quickly press and release the
switch hook to disconnect Party B. You will be reconnected with Party A.)

Customer-Originated Trace

To Activate Customer-Originated Trace


1. Hang up the receiver after receiving a call you want to trace.
2. Before you receive another call, lift the receiver and listen for a dial tone.
3. Dial the Customer-Originated Trace access code, *57.
4. Listen for a voice announcement which provides the cost to trace the call.
5. Dial 1 to trace the call. Listen for voice announcement stating that the call was traced.
6. Hang up the receiver.

or

Hang up the receiver without dialing, if you decide not to trace the call.

Caller ID

Caller ID displays the name and number of incoming callers on a special display telephone or call display unit.

This service does not require a code to activate, but does require the use of an external caller display unit or telephone with such features built in. When you receive a call, simply wait for the start of the second full ring and the name and number of the calling party will appear on your call display unit or telephone display.

Disable/Enable Caller ID

To disable Caller ID, lift the receiver and press *85. This turns your caller ID OFF, and will not allow the caller’s name and number to appear on your phone’s caller ID. To enable after disabled, press *65.

Automatic Recall *69

Activate Automatic Recall

  1. Lift the receiver and listen for a dial tone.
  2. Dial the Automatic Recall access code, *69.
  3. Listen for a voice announcement which veri­fies that the service is active and states the telephone number of the last party that called, as well as the date and time of the call.

Deactivate Automatic Recall

 

  1. Lift the receiver and listen for dial tone.
  2. Dial the Automatic Recall access code, *89.
  3. Listen for a voice announcement stating that the service has been deactivated.
  4. Hang up the receiver.
Find Me Follow Me

Find Me – Follow Me reduces the chance you’ll ever miss a phone call by ringing “up-to” 5 telephone numbers. You can select all 5 numbers to ring either “simultaneously” or “sequentially.” Whereby, sequentially will ring the first number and after a preset number of rings then try a second number, followed by a third, fourth and fifth.

When Find Me – Follow Me rings through the list of phone numbers, the calling party will hear a recorded announcement: “Please wait. We are trying to find the person you have called. Now trying to connect you, press 0 at any time to abandon the search and transfer to voicemail.”

If the system is unsuccessful in reaching you, after going through the call list (up to 5 phone numbers), the caller will hear the following recorded message: “We cannot find the person you have called. You will now be transferred to Voice Mail.”

Pricing for Find Me – Follow Me is $2.00/ month when InterBel controls the programming and set-up. Or, upgrade to InterBel’s Deluxe Voice Mail package and Find Me – Follow Me is included at no additional cost. InterBel Deluxe Voice Mail is $4.95/month and includes Find Me – Follow Me, Voice Mail to Email and a number of other extra features.

Call InterBel at (406) 889-3311 to find out more or sign up!

Robo-Call Blocker

InterBel’s Robo-Call Blocker will significantly reduce the unwanted telemarketing calls to your home or business. The service is FREE, just call the office to activate it on your phone number/s.

The database used by Robo-Call Blocker is a national database and is updated regularly with new numbers identified as “known” Robo- Calls. It doesn’t cover 100% of all unwanted telemarketing calls, but it will reduce a high number of these calls.

Call InterBel at (406) 889-3311 to sign up for free today!

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