INTERBEL.NET DSL SERVICE AGREEMENT
InterBel.net ("InterBel") is pleased to provide you ("Customer") with a Digital Subscriber Line (DSL) Internet access service. This high speed access is provided through a DSL modem (“the Services”) over a telephone line provided by InterBel Telephone Cooperative – and with the understanding set forth below:
- Access Services Provided. By using InterBel.net DSL services, you agree to the terms and conditions set out below. If you do not agree with any of the following terms and conditions, you may not access or use the Services. You acknowledge all services obtained by you over the Internet and charges for such services are your responsibility.
InterBel may change portions of this Agreement from time to time, upon reasonable notice to you. It is further acknowledged this Agreement is subject to terms and conditions that may be required by State and Federal regulations.
- Customer Computer. It is your responsibility to ensure your computer equipment meets the requirements set out by InterBel (as may be amended from time to time) necessary to use the Services. These requirements are posted on the InterBel.net web site.
- DSL Modem Ownership. You agree to return the DSL modem to InterBel if the Services are cancelled within the first 6 months – in addition, an early termination fee of $50 will be charged if the DSL Service is cancelled or disconnected for any reason within the first 6 months. In the event it is necessary for InterBel to move the DSL modem (at anytime) -- InterBel will charge $27.50 for moves within the same building and $50.00 for moves outside the original building where installation was completed. A lost, damaged or unreturned modem within the first 6 months will result in a replacement charge to the Customer, of $100. Fiber customers do not need a modem and therefore a modem is not provided to fiber to the Home (FTTH) customers.
- Limited Warranty. ALL EQUIPMENT AND SERVICES ARE PROVIDED BY INTERBEL “AS IS” AND“AS AVAILABLE” WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND. INTERBEL DOES NOT WARRANT UNINTERRUPTED USE OR OPERATION OF THE EQUIPMENT OR SERVICES. INTERBEL DOES NOT WARRANT THAT ANY DATA OR FILES SENT BY OR TO YOU WILL BE TRANSMITTED IN UNCORRUPTED FORM OR WITHIN A SPECIFIC PERIOD OF TIME, OR THAT ANY CONTENT OR OTHER MATERIAL ACCESSIBLE ON THE SERVICES IS FREE OF VIRUSES. ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF TITLE OR NON-INFRINGEMENT, OR ANY IMPLIED REPRESENTATIONS, WARRANTIES AND CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABLE QUALITY WITH REGARD TO ANY MERCHANDISE, INFORMATION OR SERVICE AND THOSE ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE, ARE HEREBY EXCLUDED. INTERBEL DOES NOT WARRANT LIGHTENING DAMAGE, POWER SURGES OR OTHER ACTS OF NATURE.
- Acceptable Use by Customer. You agree to comply with the policies respecting permitted and prohibited use of the Service as may be posted on the InterBel.net website from time to time. Without limiting the generality of the foregoing, you agree not to:
(a) invade another person’s privacy; unlawfully use, possess, post, transmit or disseminate obscene, profane or pornographic material; post, transmit, distribute or disseminate content which is unlawful, threatening, abusive, libelous, slanderous, defamatory or otherwise offensive or objectionable; unlawfully promote or incite hatred; or post, transmit or disseminate objectionable information, including, without limitation, any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any state, federal or international law, order or regulation;
(b) access any computer, software, data, or any confidential, copyright protected or patent protected material of any other person, without the knowledge and consent of such person;
(c) copy, distribute or sub-license any software provided by InterBel, except as otherwise provided in the applicable software license agreement;
(d) alter, modify or tamper with the Equipment or Services;
(e) upload, post, publish, deface, modify, transmit, reproduce, or distribute in any way, information, software or other material obtained through the Service which is protected by copyright, or other proprietary right, or related derivative works, without obtaining permission of the copyright owner or rightholder;
(f) restrict, inhibit or otherwise interfere with the ability of any other person to use or enjoy the Equipment, the Services or the Internet, including, without limitation: posting or transmitting any information or software which contains a virus, lock, key, bomb, worm, trojan horse or other harmful or debilitating feature, distributing mass or unsolicited email (“Spamming”), or otherwise generating levels of traffic sufficient to impede others’ ability to send or retrieve information;
(g) disrupt InterBel’s backbone network or network services, prolong use of constant bit stream connections or otherwise knowingly disrupt the Service;
(h) resell the InterBel.net Services. InterBel.net Services are for personal use only and you agree not to use the InterBel.net Service for operation of an Internet Service Provider business or for any other business enterprise in competition with InterBel.net and/or InterBel Telephone Cooperative, Inc.
(i) host an Internet Server at your premises.
Engaging in one or more of these activities may result in termination of this Agreement.
- Monthly Data Usage Cap. You acknowledge there is a monthly data usage cap of 300 GB (gigabytes) or higher depending on which broadband package you’re signed up to receive (reference: www.getspeed.info). If your monthly usage exceeds the applicable data cap (up/down combined), additional charges will be billed at $20 for each additional 50 gigabytes used over the cap. The caps may be increased (in advance of monthly usage) by signing up for a different broadband package or adding capacity to the existing cap, at a rate of $10 per additional 50 gigabyte increments or $25 for 200 gigabytes (additional capacity requested is billed until customer cancelation, with a 3-month minimum term).
- No Liability For Content. You acknowledge there is some content on the Internet and other Services which may be offensive to some customers, or which may not be in compliance with all local laws, regulations and other rules. All content accessed by you through the Service is accessed and used by you at your own risk. InterBel assumes no liability whatsoever for any claims or losses arising out of or otherwise relating to access to or use of such content by you. You agree to hold InterBel harmless from all liabilities and expenses related to any breach of this Agreement by you or any other user of your computer or in connection with your or such other users use of the Service.
- Access to the Customer’s PC by Other Users. You acknowledge that when accessing the Internet, there are certain applications which are designed to allow other users to gain unauthorized access to your PC. You assume the responsibility for such matters.
- Limitation of Liability.
(a) In the event of any breach by InterBel, its affiliates or its agents, including any breach of a fundamental term or any negligence, your exclusive remedy shall be to receive from InterBel payment for actual and direct damages to a maximum amount equal to the fees paid by you to InterBel in the past three months.
(b) Except as set out in paragraph 9(a), under no circumstances shall InterBel, its affiliates or its agents be liable to you or to any third party for:
- any direct, indirect, special, or consequential damages, including loss of profits and loss of business opportunities, that result in any way from this Agreement, including your use of the Service or to access the Internet or any part thereof, or your reliance on or use of information, services or merchandise provided on or through the Service, or that result from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in preparations, or transmission, or failure of performance.
ii. any losses, damages, expenses or costs (including legal fees) arising out of or in connection with any claim, or other proceeding based upon a contention that the use of the Equipment or Services by you or a third party infringes any intellectual property rights or contractual rights of a third party.
iii. any losses, damages, expenses or costs (including legal fees) that may occur to property, due to loss of connectivity to third party equipment such as third party home environmental control equipment and any other equipment where the loss of connectivity could result in customer property damage.
- Personal Pages.
- You may create personal pages on our World Wide Web Server (the “Site”). On the Site, you can conceive, design, create, maintain, and publish texts, diagrams, illustrations, audio clips and related materials (the “Content”) for access by a global audience.
(b) You warrant that the Content on your Site is suitable for publication, is not libelous or defamatory, does not breach the intellectual property rights (including, without limitation, copyright) of any third party, and complies with all laws, regulations, court orders and other legal requirements.
(c) While it is your responsibility to regulate and control Content, we may decide to suspend or delete your home page without your consent if you violate this Agreement. In addition, if we determine that it is appropriate, we may either (i) issue a warning to you; (ii) suspend your access to some or all of the Services; or (iii) terminate this Agreement.