uplink tech support

Stay on top of your tech

Uplink by InterBel is local tech support from the member-owned co-op serving the Tobacco Valley since 1962. A neighbor to call whether something breaks or you just have a question.

Which one fits you?

Membership Plan

Monthly
subscription

What you get
each month

Best for

Priority scheduling

In-office labor discount

Wi-Fi troubleshooting

One Quick Fix (up to 20 min)

Occasional help. One thing a month, and someone to call for the rest.

Yes

10%

Retail $119

Two Guided Help visits (up to 40 min each)

Regular help with longer sit-downs. Best for households needing support.

Yes

15%

Member $99

More membership tiers are on the way, including options built for whole-home coverage. Ask us what’s coming.

LOCAL ADVANTAGE

why uplink by interbel

A neighbor, not a ticket number

The person helping you is the same person you’ll see at the post office.

Owned by its members

InterBel has been member-owned since 1962. You own this co-op too.

The simplest path first

We try to fix it remotely. Then in the office. Then we come to you.

Sixty years of connecting the valley

The phone line in 1964. The internet in 1998. The fiber running to homes now.

01

We start remotely

With our tools or over the phone. Most issues clear up right here.

02

Bring it into Eureka

If remote doesn’t do it, drop it at the office and we’ll take a look.

03

We come to you

If it can’t come in, we will. On-site visits are available across the valley.

TRANSPARENT COSTING

One-time fixes, priced fair

Not ready for a membership? Bring us the problem. Here’s a sample of what in-office help runs. Most fixes take 15 to 30 minutes.

One Quick Fix (up to 20 min)

up to 20 minutes

$25

New Computer, Ready-to-Go

full setup

$89

PC Cleanup & Speed Refresh

deep optimization

$99

Data Transfer

migration to new device

Triage & Check-In is $19, credited toward your service the same day if you move forward.

COOPERATIVE PRIDE

Your Tech, Handled by your neighbors

Uplink isn’t new. People have brought their devices to InterBel for years, because we were already the folks keeping the valley connected. Now that help has a name, a structure, and a fair price. Same people. Same phone number you already trust.Not ready for a membership? Bring us the problem. Here’s a sample of what in-office help runs. Most fixes take 15 to 30 minutes.

Ready to Get Started?

Choose a membership plan or schedule a one-time fix to secure local support whenever you need it.

Broadband Facts

InterBel Telephone Cooperative, Inc.

Fiber Gig - CLEC-South

Fixed Broadband Consumer Disclosure

Monthly Price$125.00

This monthly price is an introductory rateNo

Additional Charges & Terms

  • One-Time Fees at the Time of Purchase
  • Router$75.00
  • Connect Fee$20.00
  • Government TaxesVaries by location

Discounts & Bundles

Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.

Speeds Provided with Plan

  • Typical Download Speed925 Gbps
  • Typical Upload Speed925 Gbps
  • Typical Latency 11 ms

Data Included with Monthly PriceUnlimited

Network Management

Network Practices

Privacy

Privacy Policy

Customer Support

Broadband Facts

InterBel Telephone Cooperative, Inc.

Fiber 500 - CLEC-South

Fixed Broadband Consumer Disclosure

Monthly Price$105.00

This monthly price is an introductory rateNo

Additional Charges & Terms

  • One-Time Fees at the Time of Purchase
  • Router$75.00
  • Connect Fee$20.00
  • Government TaxesVaries by location

Discounts & Bundles

Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.

Speeds Provided with Plan

  • Typical Download Speed450 Mbps
  • Typical Upload Speed450 Mbps
  • Typical Latency 11 ms

Data Included with Monthly PriceUnlimited

Network Management

Network Practices

Privacy

Privacy Policy

Customer Support

Broadband Facts

InterBel Telephone Cooperative, Inc.

Fiber 100 - CLEC-South

Fixed Broadband Consumer Disclosure

Monthly Price$85.00

This monthly price is an introductory rateNo

Additional Charges & Terms

  • One-Time Fees at the Time of Purchase
  • Router$75.00
  • Connect Fee$20.00
  • Government TaxesVaries by location

Discounts & Bundles

Visit the link below for available billing discounts and pricing options for broadband service bundled with other services like video, phone, and wireless service, and use of your own equipment.

Speeds Provided with Plan

  • Typical Download Speed93 Mbps
  • Typical Upload Speed93 Mbps
  • Typical Latency 11 ms

Data Included with Monthly PriceUnlimited

Network Management

Network Practices

Privacy

Privacy Policy

Customer Support